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Secure4Aduit (auditGUARD) FAQ

Installation

Does the system have to be rebooted after Secure4Audit is installed?

What if an older version of Secure4Audit is running on my system? How do I install a new version?

Menu Program

I tried to run the menu program, but I received the following error: 'You do not have the privileges needed to run this program'. I was root at the time so why could I not run the menu program.?

I logged in to my workstation as root and tried to run the menu program. Now I get the following error: 'Secure4Audit has expired...' but I just installed it!

The GUI doesn't start; the character-based version comes up instead. Why?

Trying to start the GUI version yields many, many errors, finally comes up in black and white. Why?

When attempting to run the GUI menu program, I received the following error then it core dumped: 'Warning: locale not supported by Xlib, locale set to C'

I cannot run the GUI menu program. I keep getting the following errors: "Warning locale not supported by C library, locale unchanged. Security Validation failure (1)." Why?

General

I've heard auditing generates so much data that there are constant storage problems. Is this true?

What am I supposed to do with all of this information?

Installation

Does the system have to be rebooted after Secure4Audit is installed?

No! Secure4Audit can be installed on the system, without taking it down, without requiring users to log out - basically without a hassle. There is no need to reboot after Secure4Audit is installed either.

What if an older version of Secure4Audit is running on my system? How do I install a new version?

In general, new versions are distinguished by increments in the units or tenths digit of the revision number (e.g. 2.0, 2.1) and are installed in separate directories. Updates are distinguished by increments in the hundredths digit and are installed in the same directory (e.g. 2.01 and 2.02 are minor updates and would be installed in the /bin/secure4/s4audit_2.0 directory)

Before running the installation script, the s4auditmon and a4auditarc processes must not be running. The installation script will abort if an attempt is made to perform an update when either s4auditmon or a4auditarc are running.

Menu Program

I tried to run the menu program, but I received the following error: 'You do not have the privileges needed to run this program'. I was root at the time so why could I not run the menu program.?

Most likely you were logged in to the system with your own id then did an su to root. In order to run the main menu program, the user's initial login account must have a valid account profile with proper management privileges, and the effective UID must be 0 (root). The software release directory contains a profile for the root account, which enables root to run the menu program. While running the menu as root the first time, your account profile should be created with proper management privileges to enable you to login to the system, su to root, then run the menu program.

I logged in to my workstation as root and tried to run the menu program. Now I get the following error: 'Secure4Audit has expired...' but I just installed it!

Demo copies of Secure4Audit come with a set of keys that are pre-expired. Use the command /bin/secure4/s4audit -v to get the primary reset codes.

Forward these codes to S4Software by calling (619) 574-5375 or by sending email to support@s4software.com.

The GUI doesn't start; the character-based version comes up instead. Why?

The user's DISPLAY environment variable is not set.
Set the DISPLAY environment variable or invoke Secure4Audit using the -display switch. s4audit -display <hostname>:0.0

Trying to start the GUI version yields many, many errors, finally comes up in black and white. Why?

Some other program (e.g. the Netscape browser) is using the color map. That program will have to be terminated to enable the color version of Secure4Audit to run.

When attempting to run the GUI menu program, I received the following error then it core dumped: 'Warning: locale not supported by Xlib, locale set to C'

The system does not have the nls directory , which contains library information. Contact your S4Software representative for further information.

I cannot run the GUI menu program. I keep getting the following errors: "Warning locale not supported by C library, locale unchanged. Security Validation failure (1)." Why?

There are a couple issues here. The first one is in relation to the LANG environment variable setting. This variable needs to be set to LANG=C or if the variable itself cannot be changed, an additional line needs to be added to the s4audit script, which starts the menu program. Contact your S4Software representative for further information.

The second error regarding the "Security Validation failure" is due to the program not being able to open the software license file. Check to see if /bin/secure4/a4audit.dir/s4audit.exp exists and what the permissions are for that file (the file should be read/write by root only) (600).

General

I've heard auditing generates so much data that there are constant storage problems. Is this true?

First of all, with Secure4Audit it is easy to be selective about what audit data you want to collect. Second, Secure4Audit can be configured to automatically rename and start new log files when they grow too large. So you control what data you want, which reduces the amount of data you're dealing with, and you tell Secure4Audit how large to allow a file to get before starting a new one.

What am I supposed to do with all of this information?

Let Secure4Audit worry about it! You can specify scripts to be run when successful or failed events are detected and if the event has a level greater than a specified threshold value. You define what events warrant immediate attention, then let Secure4Audit watch for those events. In addition, Secure4Audit offers a number of useful reports that can be generated at any time.


 
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